Employment Opportunities
Title: Director of Quality Assurance
Closing Date: TBD
Location: Early Learning Coalition of Miami-Dade/Monroe, Coral Gables Office
Job Function: The Director of Quality Assurance is responsible for quality assurance and the programmatic monitoring and compliance of specified contracts. The Director works with the Director of Contracts to establish appropriate criteria for monitoring contracts to ensure the efficient and effective delivery of services in full compliance with all applicable regulatory and contractual requirements by contractors.
Experience and Relevant Training Credentials:
- Masters Degree Required
- Knowledge of applicable regulatory rules and regulations
- Three (3) years of supervisory level experience
- Quality assurance and monitoring training and experience.
- Microsoft Office Suite 2007
- Strong use/knowledge of Excel
General Goals:
- Ability to use quality and performance measurement tools and techniques.
- Ability to collect and analyze complex data.
- Knowledge of statistical methods
- Understand legal terms and documents.
- Excellent presentation skills
- Report writing experience.
- Excellent interpersonal skills.
- Excellent written and oral communication skills.
- Ability to work effectively with a diverse population.
Specific Responsibilities:
- Monitors, collects and analyzes data related to quality and quantity of services and the effectiveness of the programmatic part of contracts.
- Prepares and presents report of findings and correction plans.
- Provides oversight and technical assistance upon request to the contractor to implement corrective action plans.
- Data Collection and Analysis experience necessary to write factual reports based on data collected in field.
- Identifies weaknesses and develops strategies to improve quality standards in the contract process.
- Presents collected data and finalized report to the Executive Leadership Team and Various Board Committees
- Recommends performance measures that are relevant and measurable for contracts and programs.
- Ability to work in a team successfully.
- Ability to work independently and to be held accountable for work completed.
- Supervises and develops the staff to meet the department objectives.
- Performs related duties as required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear and use hands and fingers to operate and handle keyboards and controls. The employee is occasionally required to walk and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
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Work Environment:
The work environment characteristics described in this document are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise levels in the work environment may vary but are usually moderately quiet.
To apply for this position, send a cover letter and resume to elcjobs@elcmdm.org.
